Determination of Intercultural Sensitivity and Empathy Levels of Nurses Working with Foreign Patients
DOI:
https://doi.org/10.5281/zenodo.8436346Keywords:
Empathic Tendency, Nursing, İntercultural Sensitivity, Foreign PatientAbstract
The aim of this study; to determine the intercultural sensitivity and empathy levels of nurses working with foreign patients. The descriptive and cross-sectional study was conducted between 20 May and 30 August 2019 at a public hospital in a province in southeastern Anatolia. The population of the study consisted of 250 nurses; The sample consisted of 144 nurses who were on duty at the specified dates, working with foreign patients and volunteering to participate in the study. Ethics committee permission was obtained for the study and written approval was obtained from the institution where the research will be conducted. Nurse information form, Intercultural Sensitivity Scale (ISS) and Empathic Tendency Scale (ETS-A) were used as data collection tools. In the SPSS 16.0 package program; number, percentage, mean, standard deviation evaluated using the student t-test and Anova test. 72.9% of the nurses participated in the study were female, 43.8% were between the ages of 26-30, 77.1% had undergraduate and graduate education and 61.8% has 1-3 years determined to have professional experience. The mean score of the ISS of the nurses was 80.74 ± 6.00 and the total score of the ETS-A was 66.50 ± 7.71, and a significant positive correlation was found between the mean scores of the scale (r = 0.527; p<0.05). The mean score of ETS-A of female nurses (67.69 ± 7.64) was higher than that of male nurses (63.34 ± 7.10) and the difference between genders was found to be statistically significant (p<0.005). No statistically significant difference was found between the other variables and the scale mean scores (p>0.005). ISS and ETS-A levels of nurses working with foreign nationals were high, te level of ISS increased while the level of ETS-A of nurses increased and empathic tendency levels were higher than men. It may be suggested that a larger sample group and multicentre experimental studies which demonstrating the effectiveness of the education given to nurses.
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