THE IMPACT OF HEALTHCARE WORKERS’ EXPOSURE TO MOBBING BEHAVIOR ON ATTITUDES TOWARDS VIOLENCE AT WORK

Abstract

Objective: This study was conducted to determine the effect of mobbing behaviors of health workers at work on attitudes towards violence. Materials and Methods: The study included 75 health care workers who are working in the two different public hospitals. Data were collected between March and April 2016. A three-section questionnaire was used in the data collection. In the first section was contained the demographic characteristics of the participants. Other sections were “Workplace Psychologically Violent Behaviors (WPVB)" scale developed by Yıldırım and Yıldırım (2007) and "Adults’ Attitudes Scale Toward Violence Scale (AASTVS)" developed by Gür et al. (2016). Results: 82,7% of the participants in the research had one or more encountered workplace mobbing behavior from one or multiple times in the last 12 months. The most encountered mobbing behaviors of participants, respectively; attack on professional status (79%), attack on personality (76%), individual’s isolation from work (64%) and other negative behaviors (27%) were found. It is determined to be satisfied with the work of the participants medium level (2.58±1,1). In addition, when the participants have problems in their departmants, they stated that they receive support from 50.7% of the first-level manager, 46.7% of co-workers to solve. Conclusion: In this research, it is determined to participants are exposed to workplace psychological violence situations between attitudes towards violence were positive and moderately strong relationship (r = 0.447; p< 0.000) and the exposure to mobbing behavior an impact of 20% on attitudes towards violence.